Medical Administrator

Job Opportunity

 

Job Summary:

• Greet patients and families as they arrive and check them in for their appointment, including processing payment or OHIP card as required
• Book patient appointments and manage providers’ schedules to maximize patient appointments
• Create and maintain patient records in Electronic Medical Record (EMR) system, containing all consent forms, test results and relevant documentation
• Prepare billing sheets, charts and referrals for clinical team
• Check the reception voicemail and email throughout the day and ensure all calls and emails are returned by the end of the day
• Receive and send faxes, make photocopies and scan documents
• Listen openly to patient concerns and address them with professionalism and understanding, and redirect to manager as appropriate
• Maintain the confidentiality of all patient information to ensure patient privacy is protected at all times
• Ensure clinic is clean and tidy, including patient and family waiting areas, family kitchenette and exam rooms
• Provide general administrative and clerical support, including but not limited to drafting letters and documents, creating reports, copying, filing, faxing, scanning, emailing and scheduling appointments
• Make recommendations for improving processes and systems
• Other duties as required

Education/Experience:

• A minimum of three years related healthcare experience in a busy healthcare clinic
• Completion of the Certificate of Medical Office Administration is a strong asset

Skills/Abilities:

• Excellent oral and written communication skills
• Excellent interpersonal skills with children and families
• Superior customer skills are required
• Must be detail oriented
• Skillful use of computers and software applications such as Microsoft Office (Word, Excel, Outlook and PowerPoint)
• Experience using an electronic medical record system is an asset
• Ability to multi-task and work under pressure while remaining calm
• Must have strong time-management skills and be able to prioritize requests and job duties
• Ability to work in a team environment
• Dependability, punctuality and excellent attendance are essential

To Apply

Please email your cover letter and resume to Carolyn Davidson, Clinical Manager: careers@boomeranghealth.com