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    Medical Administrator Job Opportunity

    Part-Time & Full-Time Positions Available

    Job Summary:

    • Greet patients and families as they arrive and check them in for their appointment, including processing payment or OHIP card as required
    • Book patient appointments and manage providers’ schedules to maximize patient appointments
    • Create and maintain patient records in Electronic Medical Record (EMR) system, containing all consent forms, test results and relevant documentation
    • Prepare billing sheets, charts and referrals for clinical team
    • Check the reception voicemail and email throughout the day and ensure all calls and emails are returned by the end of the day
    • Receive and send faxes, make photocopies and scan documents
    • Listen openly to patient concerns and address them with professionalism and understanding, and redirect to manager as appropriate
    • Maintain the confidentiality of all patient information to ensure patient privacy is protected at all times
    • Ensure clinic is clean and tidy, including patient and family waiting areas, family kitchenette and exam rooms
    • Provide general administrative and clerical support, including but not limited to drafting letters and documents, creating reports, copying, filing, faxing, scanning, emailing and scheduling appointments
    • Make recommendations for improving processes and systems
    • Other duties as required

    Education/Experience:

    • A minimum of three years related healthcare experience in a busy healthcare clinic
    • Completion of the Certificate of Medical Office Administration is a strong asset

    Skills/Abilities:

    • Excellent oral and written communication skills
    • Excellent interpersonal skills with children and families
    • Superior customer skills are required
    • Must be detail oriented
    • Skillful use of computers and software applications such as Microsoft Office (Word, Excel, Outlook and PowerPoint)
    • Experience using an electronic medical record system is an asset
    • Ability to multi-task and work under pressure while remaining calm
    • Must have strong time-management skills and be able to prioritize requests and job duties
    • Ability to work in a team environment
    • Dependability, punctuality and excellent attendance are essential

    For more information or to apply for this position, please contact Carolyn Davidson, Clinical Manager at carolyn.davidson@boomeranghealth.com. 

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